Key Features

• Real-time AI medical scribe for visit documentation
• Customizable note templates aligned with EHR workflows
• Ability to generate context summaries when past consults or documents are uploaded
• Support for letters, care plans, and consult summaries

Intended Users

• Primary Users: Physicians, Nurse Practitioners, Physician Assistants
• Settings: Outpatient clinics, telehealth, allied health practices
• Specialties: Primary Care, Mental Health, Allied Health, General Practice

Clinical Use Cases

• Real-time documentation during patient encounters
• Generating summaries of past consults when the user provides prior documentation
• Creating structured care plans, letters, or SOAP-style notes

Integration & Workflow

• EHR Integration: Supports integrations with systems like Cliniko; other EHR integrations are not widely published
• Platform: Web-based and mobile
• Setup: Vendor-assisted onboarding, customizable templates

Pricing & Access

• Subscription-based (pricing not publicly listed)
• Free demo available
• Pricing varies by practice size and configuration

Strengths

• Easy-to-use interface for real-time documentation
• Template system gives flexibility across specialties
• Can generate contextual summaries if past notes are provided
• Popular among small and medium outpatient practices

Compliance & Security

• HIPAA Compliance: Yes
• Data Handling: Encrypted, cloud-based
• FDA Status: Not FDA-regulated (documentation support tool)

Doxiverse Summary Insight

Heidi AI is primarily a scribing solution with additional flexibility for creating summaries when clinicians provide past consults or documents. While not a full pre-charting platform, its customization and contextual features make it valuable for smaller practices seeking a flexible, easy-to-use AI documentation assistant.